MERNY ARTIST PRIVACY POLICY

🔐 Privacy Policy

Last updated: 14/04/2025

At Merny Artist, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, make a purchase, or contact us.

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1. Who we are

Merny Artist
Email: hello@mernyartist.com

Registered address: 34 Christchurch Rd, Newport, NP197SP

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2. What personal data we collect

We collect the following types of personal data:
• Identity Data: Name
• Contact Data: Email address, billing and shipping address, phone number (if provided)
• Transaction Data: Order history and payment method (handled securely by third-party processors)
• Technical Data: IP address, browser type, device information, time zone
• Marketing Data: Preferences for receiving marketing and updates (if opted in)

We do not store your full payment card details — these are processed securely via third-party gateways such as Stripe, PayPal, or Payments AI.

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3. How we collect your data

We collect data when you:
• Place an order through our website
• Contact us via email or contact form
• Subscribe to our email list
• Interact with our website via cookies or analytics tools

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4. How we use your data

We use your data to:
• Fulfil and deliver your order
• Contact you with order updates
• Respond to your queries or customer service requests
• Improve our website and user experience
• Send marketing communications (only if you’ve opted in)

We do not sell or rent your personal data to third parties.

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5. Legal basis for processing

Under the UK GDPR, the lawful bases we rely on for processing your data are:
• Contractual obligation – when processing is necessary to fulfil your order
• Consent – for marketing or when you voluntarily provide information
• Legitimate interests – to improve our service and website performance
• Legal obligation – where we’re required to keep records or report issues

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6. Sharing your data

We only share your data with trusted third parties to fulfil services. These may include:
• Payment processors (Stripe, PayPal, Payments AI)
• Shipping providers (e.g. Royal Mail or courier services)
• Email platforms (for order confirmations or newsletters)
• Web analytics tools (e.g. Google Analytics)

All third parties we use are GDPR-compliant and only process your data as necessary.

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7. Data retention

We retain your data only for as long as needed to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

You can request deletion of your personal data at any time by contacting us at hello@mernyartist.com

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8. Your rights

Under data protection law, you have rights including:
• The right to access – You can request copies of your personal data.
• The right to rectification – You can ask us to correct or complete inaccurate data.
• The right to erasure – You can request we delete your data (in certain situations).
• The right to restrict processing – You can ask us to limit the way we use your data.
• The right to object to processing – You can object to certain data uses.
• The right to data portability – You can request we transfer your data to another service.

To exercise any of these rights, please contact hello@merny.co.uk.

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9. Cookies

We use cookies to improve your experience on our site. Cookies help us analyse traffic, personalize content, and remember your preferences. By using our site, you agree to our use of cookies.

You can manage or delete cookies through your browser settings at any time.

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10. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

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11. Contact us

For any questions about this policy or your data, email: hello@mernyartist.com

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